Blog + Tips

Praise the medical and grocery personnel

Praise the hospital staff and grocery store employees. We keep saying how much they do, how they risk their lives, how they need more PPE, how they are beyond fatigued, and how they work at such a fast pace. Let’s not forget how educated and smart they are, how quickly their knowledge comes forth when

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Have you answered the elements of a story?

You often hear about the interrogatives of a story: who, what, why, where, when and how. Having key elements draws a person in. They answer and pose questions, and keep the reader moving through the story. Equally important is the order in which they appear. A press release and other types of writing have a

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Cherry blossoms in Washington DC

Two ways to eliminate unclear writing [It, There]

Good writers often write about clarity. Many times, we read a sentence and we recognize that something is off, but we can’t quite place what. Or after reading a sentence, you felt the subject wasn’t clear. A way to avoid that is limiting your use of “it” and “there.” These types of words are referred

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Things to do while working at home

A small cheering section for those of us working from home. It’s challenging, so these guys salute you. Please share. It’s possible (probable) you have papers and Post Its all over with your logins and passwords for the myriad websites you use. Use a super-secure site like Dashlane – a highly encrypted site  (around $50)

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Are You Writing with Clarity?

Tips to write with clarity 1) Know your message. If you don’t know it, how can others understand it? Think about what you want to say before you start writing. Subject: What? Your point: How? Outline: Make a small outline of points. 2) Know your audience. The better you know your target, the easier it

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Commas do make a difference in flow

Some people use a comma for every pause they imagine is necessary — commas used simply to take a breath. I’ve heard, “I think we need a comma here, don’t you?” A comma may be needed. But unnecessary commas create a visual disturbance for the reader. Commas should provide a smooth flow of words for

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How Do You Serve Your Customers/Clients?

I was handed a customer importance sheet recently by Chris Walters, CThru Windows. (thank you.) It contained several great reminders of why our customers/clients are so important. You can apply this to patients, tenants, members – whatever your business. “A customer is not dependent on us, we are dependent on him.” Think about that for

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Are you lying or laying?

Lay, Lie, Lying, Lain, Laid, Lied?  What is happening? Lay and Lie and their past tense forms confuse most people. Think of these word forms in two ways to simplify it: Lay has an object. Lie does not. What does that mean, you may ask? Here’s a simple example: Present tense – Lay: “Please take

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Free Knitted Hats and Blankets for Cancer Patients

Many people wear knitted hats to keep their heads warm. That’s not news. But if you have lost your hair due to cancer and chemotherapy, it’s a big deal. Knitting for Cancer, a non-profit organization in Cleveland, Ohio, provides soft warm hats and lap blankets for those who’ve lost their hair. While in chemotherapy, patients

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